SCCN Lab Information SCCN phone system FAQ

Important information:

This FAQ only covers the Avaya phone system installed at Regents Park Row. After our move to the UCSD campus in Fall 2009, we will be using the UCSD phone system.

Getting Started

• How do I log into Voice Messaging from an on-site location?
  
  
• How do I log into Voice Messaging from an off-site location?
  
  
• What are my options after logging in?
  
  
• How do I transfer a call to another extension?
  
  
• What are my options while playing messages?

Personalizing Your Mailbox

• How do I record my name?
  
  
• How do I record or delete a personal greeting?
  
  
• How do I activate/deactivate a personal greeting?
  
  
• How do I change the password?

Your Messages

• How do I listen to messages?

• How do I change the message retrieval order?
  
  
• How do I listen to new messages in preview mode?
  
  
• How do I listen to the last heard message?