[Eeglablist] Neuroscan acquire buffer overflow

[Michiel van Burik]

Dear Simon,

I am sending your email to the tech support of Neuroscan 
(techsup at neuroscan.com). They will be able to assist you.

Best regards,

Michiel



On 11/24/16 7:38 AM, Simon De Deyne wrote:
> Hi,
>
> Apologies for sending this this to the eeglablist, but I assume there 
> might be people here who are also using the Neuroscan Acquire software 
> (version 4.5.1) and I haven't been able to get in touch with Tech 
> support from Neuroscan.
>
> I've been having systematic buffer overflow problems and have lost 
> multiple participants because of this. The registrations stops because 
> of this overflow problem at various points in time during the 
> registration.
> The FAQ section of Acquire mentions hard drive space, but we have a 
> brand new computer with plenty of space. I also reduced the windows 
> seconds per page option to 20 secs to avoid graphical buffering 
> problems. Yet still there are problems, occurring sometimes early 
> during a run and sometimes late. Has anyone had similar issues and 
> would you be able to share your solutions?
>
> Best wishes,
> Simon
>
> PS. Acquire is running on Windows 7 Professional with 16gb of Ram 
> installed, i5 2.7Ghz CPU and 1.8Tb free space. A/D rat is set at 
> 1000Hz on a 68 Channel system
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